Tuesday, March 31, 2015

Chapter 15: Angle of Ascent

MORE OF SOMETHING MORE,
a story about a salesman trying to establish himself,
 a CEO scheming to buy out his father's influence
                                              and the woman important to each 




                                                                          15



     As Jeremy Port stepped to the podium conversations tailed off and eyes shifted to the man with the white hair and the sunny smile stamped on a tanned face. That morning, his smile was less bright for his task. Before him, the sales force was attractive, dressed in expensive suits and smelling of aftershave, hair oil and perfume. Always intense, they looked annoyed at being called to a meeting that likely wouldn’t help them close the next deal, and that made him proud to be their sales manager and sensitive to what he asked of them.
     The company had rented the conference room in a city of Carson hotel to avoid time wasted driving to downtown headquarters. Twenty rows of cushioned chairs radiated from the front. On a long table in back were two large coffee urns, a set-up of cups and saucers and ice water sweating in silver pitchers.
     He linked faces to names and performance. A few climbed at steep angles and exceeded their personal best each quarter, like Dave Forester and Atom Green. They sat toward the front: one, his high forehead capped by sandy brown hair, had the boyish charm. The other had olive skin, black hair parted down the middle and electric vitality. Their camaraderie fascinated him. In the old days competition precluded friendship. Most of the others were still climbing, though their leveling off point had already been prefigured by the angle of ascent: somewhere in the middle. The rest, hunger diminished, were circling as if to land. He put the percentages at five, sixty-five and thirty.
     “I appreciate you being here on such short notice.” Someone hooted, setting off a wave of disgruntled laughter and then a reaction. “Get on with it.” “Shhhh!” “Come on!”
     “For a long time Slade Insurance has operated on the principle that high performers lead the way, and others succeed by emulating them, and then everybody’s fortune rises. Certainly, we have the high flyers…” He nodded toward Forester and Green who affected not to notice. “And we’ve been giving some thought on how to help others break out. To that end, we’re making some changes.” 
     The gathering leaned forward, and he raised his left hand. “What hasn’t changed is that commissions will still be paid according to your annual contracts. These changes are focused more on intangible incentives.” He raised a finger to count off. “One. We’re eliminating the Top Ten Sales Chart for individuals. From now on, the Top Ten will track the top ten sales teams.
     “Two. Teams will be a mix of high and low performers.
     “Three. The company is contracting for team-building services to help those teams succeed.
     “Four. The format of the annual sales conference will now emphasize the teams. Those are the changes. Any questions?” He grasped the podium with both hands, beaming as the sales force paused to take it in.  The hardest part was over no matter what they asked, since he didn’t know much more than what the CEO had scratched on a cocktail napkin. Slade had ordered change, and change there would be.
     A groan came from the back. “Teams, Jeremy. Really?” Laughter precluded the need for response, but the next question was dear to every salesperson’s heart. “Will this affect our territory?” He was careful. “I can’t say it won’t. We’ll have to see how it plays out.” His answer unsettled them, and they looked around as for someone who would know.
     A man he recognized as Patrick Hamel stood up. He wore green-tinged designer glasses and held a smart phone before him like evidence. “Why is this happening now? Sales have been up every quarter against the previous year’s result, and horizontally too.” Someone laughed.
     “You’re right, Pat. Overall, sales are up. With these changes, we hope to mine untapped potential."
     “How will the teams be selected?”
     He improvised an answer. “Randomly…by computer.” More grumbling. Conversations buzzed throughout the room, and then a voice boomed, “Will there be sleepovers?” Laughter ruffled them and Port picked up the vibe. “If it means more sales, we’re for it!”
     “What about SOQ parking?” At the mention of the tangible intangible only the top salesperson possessed, the room became quiet, which served to underscore his words.  “Effective immediately SOQ parking does not exist. Sorry, Atom.” The salesman flinched at the mention of his name, and waved to dismiss the perk. Eyes shifted back to the manager. 
     “We’ll keep you posted on the particulars.” He stepped from the podium to encounter a crush of people who demanded more answers but diminished on learning he had none. Already he had said too much, because from his perspective sales was an individual sport. He wondered what the chairman thought and considered placing a call, but that could wait. When he reached his convertible, he steered toward the flying club near LAX. He had some friends there and could blow off steam.






The next chapter will be posted by April 26. 
 The characters and events in this story are fictitious and do not represent any living person or real event.

Saturday, March 14, 2015

Chapter 14: Paralyzed

MORE OF SOMETHING MORE,
a story about a salesman trying to establish himself,
 a CEO scheming to buy out his father's influence
                                               and the woman important to each 

  
 
                                                                           14
                         

     After securing the checks in the safe, Helen showered and dressed in black designer jeans, white cotton blouse and trim suede jacket with matching boots. Her auburn hair was pulled into a ponytail, and her sole cosmetic was gloss to the lips. She looked like a college coed going around the corner to Starbucks, but on her return she would record and prepare the checks for deposit. Out of mind was the lover she chased away two hours before. 
     The long carpeted hallway always made her feel isolated because she’d hardly ever encountered other occupants, though the leasing company asserted all the condos had been sold. At the door she punched in the code and waited for the click. When it didn’t come, she entered the code again. Still the lock did not release. She entered every digit deliberately and then stood dumbfounded when it wouldn’t open. Her cell phone held the number for Client Services, but feeling vulnerable she took the elevator down.
     Off the opulent lobby, a constricted hallway with bare floors led to the small, bright office; unoccupied. A pair of steel-frame chairs was set before a desk and phone. With practiced motion, she extracted the cell phone from her hip pocket.  After pressing send a shrill ring filled the room, making her feel the fool. But after three rings the line hiccupped and the call was forwarded to someone with a pleasant female voice that said, “Client Services.”
     She learned that Stephen Slade had ordered the code changed during the short while she was away, and only he could convey the new one. She thought it strange he would do so without letting her know. She called his cell and got voicemail. She tried his office and reached his secretary who said he was in but unavailable. Helen told her she’d be right up.
     She waited nearly thirty minutes in executive reception, aware of Betsy Murray’s scrutiny and tormented by speculative questions that set her heart racing. Why did he change it? What did he know? Though lacking any certainty, she regretted bringing Atom over, while at the same time hoping for another, less personal explanation. When told she could go up, she resolved to be strong. 
     The elevator doors opened into his office, and she saw Slade seated behind his desk. Thin-lipped and grim beneath trim dark hair, his hooded eyes tracked her advance. An involuntary shiver rattled her forced smile and words stumbled from her mouth. “Stephen, I can’t get in.” He motioned to a chair and waited for her to settle in.
     “The condo’s where we do the company’s work. Only people I authorize are allowed.”
     “Of course, but---”
     “No exceptions.”
     “But---“
     “None.”
     He was the rational manager with the business plan and list of workplace dos and don’ts to corral the wayward instincts of employees. He fixed his eyes on her and walked around the desk. She looked straight ahead. Circling, he came from behind to wrap his fingers around her head, thumbs behind the ears. He drummed her cheeks and she tried slipping away, but feared her neck would tear. “Stephen!”
     He readjusted his grip. She was paralyzed and whimpering. He touched his head to hers and spoke low and slow. “You’ve made yourself at home, and I like having you near. For me, and no one else.” His right hand clutched her throat. The other cupped her chin then wandered to caress her face. “For me and no one else,” he repeated, like words murmured in a dream. “Understood?”
     Tears streamed down her face. She nodded. He released her and wrote the code on a slip of paper. Sobbing, she flew into the elevator and stabbed at the buttons. Falling back against the wall, she gasped: the doors weren’t closing. Beyond in the office, he was watching.
     He pointed with the index finger of his right hand. “Compose yourself. What goes on between you and me stays between us. Understood?” She wiped her face with the back of her hand and struggled for calm. After some long moments, he made a motion under the desk. The doors closed.
     Her agitation being so obvious to her, she didn’t know how anyone else could miss it as she made her way back, trembling and flushed, to the condo. The unfamiliar numbers seemed like a violation yet they granted access, to a new horror: the bed was undone, the bedspread spilling onto the floor. Dresser drawers lay open, revealing her personal things and lending meaning to his words. The feeling of being violated resurfaced, as did the sense memory of his fingers gripping her head. She pushed in the drawers, trying to restore some semblance of order.
     “Take it all and haul it to my car,” is what she thought she should do, but a small dissenting voice questioned whether she was being too precipitous. “Think of what you have.” 
     She liked the flexibility an abundance of free time and money lent, and being close to the CEO made her feel important. If she walked out, she’d have to start all over. Then her mind gamboled over to thoughts of Atom Green. He hadn’t mentioned him by name, and not bringing him to the condo would be an easy condition to meet.
     After straightening the sheets, she lifted the bedspread back onto the bed and pulled on one end and then the other. Done with physical tasks, she had also concluded her deliberation. She would not throw it all away. She’d draw a line and call him out if he transgressed, and meanwhile restore herself in his eyes by doing her job well.
     Resolved, she went to her workstation in a corner of the bedroom. Below the table that held the computer, she reached down to twirl the dial of the safe: a couple of spins right, and then stop on the first number, then left for the second, and right again. Something felt off though and when she pulled down on the handle, it wouldn’t open. When the reality hit, she lowered her head and cried.


      
The next chapter will be posted by April 19. 
 The characters and events in this story are fictitious and do not represent any living person or real event.